Terms of service

📘 Terms and Conditions

By visiting our website or placing an order, you agree to the terms below.

🏢 1. About Lewcose

Lewcose Ltd is based in Northern Ireland. We exist to offer simple, helpful tools for those living with diabetes and those who support them.

🛒 2. Orders

  • Orders depend on product availability and confirmed payment.
  • We reserve the right to cancel any order if needed.

💷 3. Prices and Payments

  • Prices are in GBP (£) and include VAT unless otherwise noted.
  • We only process orders after full payment is received.

🚚 4. Shipping

  • We ship to UK mainland and Northern Ireland.
  • Shipping times are estimates and may vary.
  • Costs are calculated during checkout.
  • Full details: Shipping Information.

🔄 5. Returns and Refunds

  • You can return your order within 14 days of delivery.
  • We’ll offer a refund or replacement if the item is faulty.
  • Read more: Returns & Refunds Policy.

⚠️ 6. Product Use and Safety

  • The Glowcose Light is not a medical device.
  • It’s a visual aid, not a diagnostic tool.
  • Always follow your healthcare provider's advice.

📘 7. Intellectual Property

All site content — logos, images, text, and product names — belongs to Lewcose Ltd or is used with permission. Do not copy or reuse without written consent.

🔒 8. Privacy

Your data matters. See how we handle it in our Privacy Policy.


📞 Still need help?

Click here to contact us or:

Email: help@lewcose.com

Phone: 0800 0434321