FAQ
📘 Frequently Asked Questions
Got a question about your Glowcose Light? Check the answers below. All answers are short, helpful, and easy to follow.
💡 How do I change the brightness of my Glowcose Light?
Press the button on the back. Choose from five brightness levels.
🎨 How many colours can the Glowcose Light display?
Hundreds. Red means low, green is in-range, purple means high – and more.
🛠️ Can I use more than one Glowcose Light?
Yes. Use as many as you like – they all sync from one account, even in different locations.
📶 Is it compatible with my CGM?
Yes. Works with Dexcom G6/G7 and FreeStyle Libre 2/3. Nightscout is also supported.
⏱️ How often does the colour update?
Every minute – based on your latest CGM reading from the cloud.
🔁 How do I reset my Glowcose Light?
- Unplug the USB cable.
- Hold the button on the back.
- While holding, plug the USB back in.
- Keep holding until the light turns red.
This resets the light to factory settings.
📡 Will it remember my Wi-Fi settings?
Yes. It reconnects automatically after being unplugged.
🌐 Can't connect to the Glowcose Wi-Fi?
Select the Glowcose Wi-Fi, then open a browser and go to 192.168.4.1 to finish setup.
⚠️ Why does the light flash green, then turn yellow?
This means the connection code is incorrect. Visit www.glowcose.io to check your code.
If problems continue, a firmware upgrade may help: glowcose.com/upgrade